Returns & Exchanges
At Home Basics & Design, we want you to love every piece you bring into your home. If you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective materials are included.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing